Midway pricing for member chat on your site.
Flat monthly plans for member-to-member chat on your Memberstack site. Free covers 50 monthly active members with no credit card. Pay when you need more members, file sharing, your own branding or more projects.
Last updated
Prices in US dollars, billed monthly.
Free
$0
For testing Midway or running a small community.
What's included
- 1 project
- 50 monthly active members
- Direct messages, replies, reactions and read receipts
- Chat requests, blocking and message search
- "Powered by Midway" badge in the inbox
Starter
$19.99/month
For growing communities, coaches and member sites.
Everything in Free, plus
- 500 monthly active members
- Image and file sharing, 15 GB per project
- No Midway badge
- Your accent colour and header title
- Email support
Studio
Every feature$49.99/month
For marketplaces, agencies and larger communities.
Every Midway feature, including
- 3 projects, 2,500 monthly active members each
- Voice messages
- Translations into your members’ languages
- Confirm a deal, details shared once both agree
- 50 GB of files per project
- Your logo and full theme
- Priority support
Monthly billing, cancel anytime. Going over a limit never adds a charge, and Free needs no credit card.
Every plan limit, side by side. Chat works the same on every plan; these rows are what changes.
| Free$0$0 | Starter$19.99/mo$19.99/month | Studio$49.99/mo$49.99/month | |||||
|---|---|---|---|---|---|---|---|
| Price and limits | Price and limits | ||||||
| Price | $0 | $19.99/month | $49.99/month | ||||
| Projects | 1 | 1 | 3 | ||||
| Monthly active members | 50 | 500 | 2,500 per project | ||||
| Past the member limit | 10% leeway, then new members wait until the 1st | Chat keeps working, with default styling until the 1st | Chat keeps working, with default styling until the 1st | ||||
| Chat between members | Chat between members | ||||||
| Direct messages, replies and reactions | Included | Included | Included | ||||
| Typing indicators, read receipts and online status | Included | Included | Included | ||||
| Chat requests and blocking | Included | Included | Included | ||||
| Message search and unread badges | Included | Included | Included | ||||
| Chat from profile and listing pages | Included | Included | Included | ||||
| Unread message email alerts | Included | Included | Included | ||||
| Message history | No cap | No cap | No cap | ||||
| Files and voice | Files and voice | ||||||
| Image and file sharing | Not included | 15 GB per project | 50 GB per project | ||||
| File size limit | Not included | 10 MB per file | 10 MB per file | ||||
| Attachments kept | Not included | 90 days, messages stay | 90 days, messages stay | ||||
| Voice messages | Not included | Not included | Included | ||||
| Branding and support | Branding and support | ||||||
| "Powered by Midway" badge | Shown | Removed | Removed | ||||
| Accent colour and header title | Not included | Included | Included | ||||
| Your logo and full theme | Not included | Not included | Included | ||||
| Translations | Not included | Not included | Included | ||||
| Confirm a deal | Not included | Not included | Included | ||||
| Support | Community | Priority | |||||
What counts as a monthly active member. A member who opens the inbox at least once in a calendar month.
It isn’t everyone synced from Memberstack, and it isn’t how many people are chatting at the same time.
Reading counts the same as sending.
If 20 of your 200 members open the inbox in October, that’s 20 for October.
Each member counts once a month.
Someone who opens it ten times still counts once.
You count too.
If you use the inbox yourself, you’re one of the members.
The count resets on the 1st (UTC).
See it anytime on the Plan tab of your dashboard.
What every plan promises. The terms behind the prices, written out in full.
Every plan chats in real time. Paid plans add files, branding and higher member limits. The Studio plan includes every feature.
No surprise bills.
Outgrow your plan and we’ll email you to upgrade. We never charge you without warning.
Real chat from day one.
Direct messages, replies, reactions, typing indicators and read receipts on every plan. Image and file sharing from the Starter plan, voice messages on the Studio plan.
One script tag to install.
Paste the script into your site’s footer code and an embed where the inbox goes. Members sign in with their existing Memberstack login.
Your branding, not ours.
From the Starter plan, your accent colour and header title. On the Studio plan, your logo and full theme, on your own domain.
Cancel anytime.
One click in your billing portal. No phone calls, no retention scripts.
Pricing questions. Plans and billing.
Still have a question? Email magnaem@midwaychat.app. We read every one.
Read the setup guideAdd member chat to your site today. Free for your first 50 monthly active members.
Upgrade when you need more members, file sharing or your own branding. Monthly billing, cancel in one click.