Private messaging between you and your coaching clients. Clients message you from your own site.

Midway adds member chat to any site that runs Memberstack, built in Webflow or custom-coded. Every client gets one private chat with you, and you answer in your own time.

A private inbox between your members and you. Every member gets a single chat with you and has no way to find or message anyone else.

You open the same page and see all their conversations in your inbox. Turn on unread message alerts and it works more like email: you and your members get an email when there’s a reply waiting.

Setup steps are in your dashboard after you sign up.

Clients get an email when a reply is waiting. Nobody has to keep the page open between sessions.

  • Unread message alerts go out at least 10 minutes after a message, and at most once an hour per member.
  • They cover new messages and chat requests your members haven’t seen.
  • Every email has a link to stop message alerts.
  • Alerts are off until you turn them on. You also get a weekly summary every Monday.

Answer in your own time. Hide online status and typing indicators so clients don’t see when you’re around.

Both are on by default and each has its own switch. With online status off, members see no green dot and no “Online” label, and the information isn’t sent to their browser at all.

Voice notes, files and search in every chat. Voice notes on the Studio plan, files on the Starter and Studio plans, search on every plan.

Voice notes. On the Studio plan.

Recording happens right in the browser, no app install or extension. Members tap, talk, send.

Images and files. On the Starter and Studio plans.

Up to 10 MB per file. Files are kept for 90 days, and the messages around them stay.

Search inside a chat. Find what you agreed weeks ago.

Type a word and results show newest first. On every plan.

Which plan a coaching practice needs. The private inbox, email alerts and the online status switch work on every plan.

Compare plans

Free

$0

  • A private chat with every member
  • Unread message alerts by email
  • Online status and typing switches
  • 50 monthly active members

Starter

$19.99/month

  • Everything in Free
  • Images and files, 15 GB
  • Your accent colour and header title
  • 500 monthly active members

Studio

Voice notes

$49.99/month

  • Everything in Starter
  • Voice notes
  • Images and files, 50 GB per project
  • 2,500 monthly active members per project

Questions coaches ask. More answers are on the FAQ page.

See all questions

Yes. Both are on by default and each has its own switch in your project settings.

With online status off, members see no green dot and no "Online" label, and the information isn't sent to their browser at all.

Useful when you answer messages in your own time and don't want members to see when you're around.

Add member chat to your site today. Free for your first 50 monthly active members.

Upgrade when you need more members, file sharing or your own branding. Monthly billing, cancel in one click.