Buyer and seller messaging for your marketplace. Chat starts on the listing, and contact details stay hidden until both people confirm the deal.
Midway adds member chat to any site that runs Memberstack, built in Webflow or custom-coded. Buyers message sellers from the listing page. On the Studio plan, both people confirm a deal before phone numbers and emails are shared.
- 1
Message from the listing
The inbox on the listing page opens one chat with the seller.
- 2
Talk it through
Phone numbers, emails and WhatsApp links typed into the chat stay hidden.
- 3
Both confirm
One person sends it and the other accepts, with your own button text.
- 4
Contact details shared
Details from Memberstack show in the chat, and both people get an email receipt.
- 1
Message from the listing
The inbox on the listing page opens one chat with the seller.
- 2
Talk it through
Phone numbers, emails and WhatsApp links typed into the chat stay hidden.
- 3
Both confirm
One person sends it and the other accepts, with your own button text.
- 4
Contact details shared
Details from Memberstack show in the chat, and both people get an email receipt.
Every listing opens its own chat. Buyers message the seller from the listing page, without leaving your site.
Put the inbox on your listing pages and each one opens a single chat with that listing’s owner. The chat knows which listing it is about, so the deal shows the item’s name.
- Works on Webflow CMS listings and on custom-coded sites that run Memberstack.
- Buyers sign in with the account they already have on your site.
- Turn the Members tab off so people reach each other from listings, not a list of everyone.
Sellers decide who can message them. Chat requests, search and blocking work on every plan.
Buyers and sellers keep one continuous chat, so the details of a sale stay in one place.
Chat requests. A buyer’s first message waits until the seller accepts.
On by default. You can turn them off so members message each other straight away.
Search inside a chat. Find the pickup time or the address you agreed on.
Results show newest first.
Blocking. A blocked member can’t message or send chat requests again.
Members block someone from the chat menu, without asking you to step in.
Confirm a deal, your way. On the Studio plan both people agree in the chat before any contact details change hands.
- Either person can send it, or only the person who was messaged.
- Use your own button text, like Accept reservation, Hire or Agree sale.
- Phone numbers, emails and WhatsApp links typed into the chat stay hidden until both confirm.
- Contact details come from the Memberstack fields you pick, read at the moment they are shared and not stored.
- Both people can get an email receipt with each other’s contact details.
Confirm a deal is on the Studio plan. Listing page chat, chat requests and blocking work on every plan.
Compare plans| Feature | Free$0 | Starter$19.99/month | Studio$49.99/month |
|---|---|---|---|
| Chat from listing and profile pages | Included | Included | Included |
| Chat requests and blocking | Included | Included | Included |
| Monthly active members | 50 | 500 | 2,500 per project |
| Projects | 1 | 1 | 3 |
| Images and files | Not included | 15 GB | 50 GB per project |
| Confirm a deal | Not included | Not included | Included |
Questions about marketplace messaging. More answers are on the FAQ page.
See all questionsYes, as long as your Webflow site uses Memberstack. Memberstack is the only requirement, Webflow is simply where most of these sites are built. Paste one iframe and your members get real-time direct messages and voice notes, signed in with the account they already have.
Add member chat to your site today. Free for your first 50 monthly active members.
Upgrade when you need more members, file sharing or your own branding. Monthly billing, cancel in one click.
